Which statement best describes 360-degree feedback?

• A. Feedback from supervisors, peers, subordinates, and sometimes external stakeholders
• B. It only uses supervisor feedback
• C. It relies on public opinion
• D. It uses only self-assessment

Answer: (A)

360-degree feedback is a multi-source input process. It gathers performance observations from supervisors, peers, subordinates, and sometimes external stakeholders like customers. The idea is to paint a more complete picture of how someone behaves and contributes across different contexts, which supports development and targeted improvement. Often, a self-assessment is included, but the value comes from combining the external viewpoints rather than relying on one source. Choosing feedback only from a supervisor provides a limited view; relying on public opinion isn’t how this method works; self-assessment alone misses others' perspectives.